Privacy Policy

At Ryder Hikes, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide while using our services. By accessing and using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of personal information:

• Contact Information: Name, address, phone number, and email address.
• Order Information: Details of products purchased, delivery address, and payment information (Note: since we only offer cash on delivery, no financial details are processed online).
• Usage Data: Information about how you use our website, such as browsing history, search terms, and other website interactions.
• Cookies: We use cookies to enhance your browsing experience. You can opt-out of cookies through your browser settings.

2. How We Use Your Information

The personal information we collect may be used for the following purposes:

• Order Processing: To fulfill your orders, process deliveries, and provide customer support.
• Customer Communication: To send you updates about your order, promotions, and other relevant information related to our products and services.
• Improving Our Website: To understand customer preferences and improve the overall user experience on our site.
• Marketing: To send promotional emails or SMS, if you have opted in for marketing communications.

3. Sharing Your Information

We do not share your personal information with third parties, except in the following cases:

• To service providers who assist us with order fulfillment, delivery, and customer support ( shipping partners).
• As required by law or to protect the rights, property, and safety of Ryder Hikes, our customers, or others.

4. Opting Out of Marketing Communications

If you no longer wish to receive promotional emails or communications from us, you can opt out at any time by:

• Clicking the “unsubscribe” link in any marketing email we send you.
• Contacting us directly at [email protected] to request removal from our mailing list.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. International Data Transfers

As Ryder Hikes operates worldwide, your information may be transferred to and stored in countries outside your home country. By using our website, you consent to the transfer and processing of your personal data in other countries, which may have different data protection laws than your own.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Correct any inaccurate or incomplete information.
• Request the deletion of your personal information (subject to legal obligations).

To exercise these rights, please contact us at [email protected]

8. Third-Party Links

Our website may contain links to third-party sites. Ryder Hikes is not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page with a new “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:[email protected]