Shipping Policy

At Ryder Hikes, we are committed to delivering your order in a timely and reliable manner. Please review our shipping policy to understand how we handle shipments and delivery.

1. Shipping Locations

We offer shipping to [list countries or regions]. If your location is not listed, please contact us for further assistance.

2. Processing Time

• Orders are processed within 3 business days after payment confirmation.
• Orders placed after [time,  3 PM] will be processed the next business day.
• Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Methods

We offer the following shipping methods:

• Standard Shipping: 3-4 business days
• Expedited Shipping: 3-4 business days
• Express Shipping:3-4 business days
• Shipping options will be available during checkout, and estimated delivery times will be provided.

4. Shipping Charges

• Shipping costs are calculated based on the delivery address and the shipping method selected at checkout.
• You can view the total shipping cost before finalizing your order.

5. Delivery Time

• Delivery times depend on your location and the shipping method chosen.
• Standard shipping generally takes 3-4 business days, while expedited or express shipping options may reduce the delivery time.
• Please note that delivery times may vary depending on external factors like weather, customs processing, and carrier delays.

6. Order Tracking

Once your order has shipped, you will receive a tracking number via email or SMS (if applicable). You can use the tracking number to check the status of your shipment on the carrier’s website.

7. International Shipping

For international orders:

• Customers are responsible for any customs duties, taxes, or import fees that may apply.
• Delivery times may vary depending on your country’s customs process.
• Ryder Hikes is not responsible for any delays caused by customs or border controls.

8. Shipping Issues

If your order is delayed, lost, or damaged during transit:

• Please contact us within 3 days of the delivery date, and we will assist you in resolving the issue.
• We are not responsible for lost or stolen packages once they have been delivered. However, we will work with you to track down your order.

9. Missing or Incorrect Orders

If you receive an incorrect or incomplete order, please contact our customer service team immediately. We will work to correct the issue promptly.

10. Contact Us

For any questions regarding our shipping policy or to track your order, please reach out to us:[email protected]